Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, home address

  • Payment Information: Billing details (processed securely through third-party providers)

  • Usage Data: IP address, browser type, pages visited, and interaction data

  • Service Information: Details about requested gardening services

  • Location Data: General location for service matching

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Process transactions and bookings

  • Connect you with service providers

  • Improve platform functionality

  • Communicate updates, offers, and support messages

  • Comply with legal obligations

3. Sharing of Information

We may share your information with:

  • Service providers and contractors fulfilling your requests

  • Payment processors and technology partners

  • Legal authorities when required by law

We do not sell your personal information.

4. Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request access to the personal data we collect

  • Request deletion of your data

  • Opt out of the sale of personal data (we do not sell data)

  • Correct inaccurate personal information

To exercise your rights, contact us at: [Insert Email]

5. Data Retention

We retain personal information only as long as necessary to provide services and comply with legal obligations.

6. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

7. Third-Party Services

Our platform may contain links to third-party services. We are not responsible for their privacy practices.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age.

9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, contact us at:
Email: info@primescapegardens.com
Address: 1651 Response RD STE 350 Sacramento, CA 95815

Terms of Use

1. Services

PrimeScape Gardens provides an online platform that connects customers with independent gardening and landscaping service providers. We do not directly perform services unless explicitly stated.

2. User Accounts

You agree to provide accurate information and maintain the confidentiality of your account. You are responsible for all activity under your account.

3. Bookings and Payments

  • All services must be booked through the platform

  • Pricing is set by service providers or agreed upon before service

  • Payments are processed through third-party providers

  • We may charge service or platform fees

4. Cancellations and Refunds

Cancellation policies may vary by provider. Refunds are handled based on provider terms and our platform policies.

5. Independent Contractors

Service providers are independent contractors, not employees of PrimeScape Gardens. We are not liable for their actions, performance, or service outcomes.

6. Prohibited Conduct

Users agree not to:

  • Use the platform for unlawful purposes

  • Provide false information

  • Interfere with platform functionality

  • Harass or harm other users or providers

7. Limitation of Liability

To the maximum extent permitted by law, PrimeScape Gardens is not liable for:

  • Service quality or outcomes

  • Property damage caused by providers

  • Indirect or consequential damages

8. Indemnification

You agree to indemnify and hold PrimeScape Gardens harmless from claims arising from your use of the platform.

9. Termination

We reserve the right to suspend or terminate accounts at our discretion.

10. Governing Law

These Terms are governed by the laws of the State of California.

11. Changes to Terms

We may update these Terms at any time. Continued use of the platform constitutes acceptance.

12. Contact Information

Email: info@primescapegardens.com
Address: 1651 Response RD STE 350 Sacramento, CA 95815